Careers At Tri-County Human Services

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Case Manager I

Department: New Beginning - Women
Location: Lakeland , FL

Primary Duties and Responsibilities

  1. Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
  2. Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
  3. Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
  4. Collects, maintains and documents data related to specific reporting requirements of substance use rules and regulations, grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).
  5. Provides specific community liaison services as assigned by supervisor.
  6. Provides clients with Orientation to the agency.
  7. Teaches interactive alcohol/drug education classes and provides other educational services.
  8. Completes urine specimen collection and documentation per agency collection procedures.
  9. Performs other reasonable and related duties as assigned.

Minimum Training and Experience

Requires a high school diploma or G.E.D. and, preferably, five years of experience in a mental health or addictions treatment setting. In lieu of five years’ experience, incumbent must be enrolled in agency in-service training in the treatment if substance use disorders as provided in the agency corporate orientation program for a minimum of one year of the completion of 16 contact hours of training in substance use disorders.

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