Careers At Tri-County Human Services

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Accounting Support Specialist

Department: Administration
Location: Lakeland, FL

Primary Duties and Responsibilities 

 

1.          Answers incoming telephone calls, responds to program question from the caller and routes calls as appropriate.

 

2.          Produces reports from internal software programs and databases, correspondence, and other items as requested by the Finance department staff.

 

3.            Has primary responsibility for entering into the electronic health record services pertaining to providing information or referring individuals to helpful resources.

 

4.            Provides information and answers questions about the agency when phone calls or written inquiries are received regarding same.

 

5.            Assists others in the finance area with regard to duties related to their specific assignments.

 

6.            Does client follow-up calls weekly and inputs those services into the electronic health record.

 

7.           Performs other reasonable and related duties as assigned.

Minimum Training and Experience 

A high school diploma or GED and at least two (2) years of secretarial/clerical experience are required. Successfully completed studies beyond the high school level may be substituted for the required experience at the rate of 720 classroom hours or 30 college credit hours per year. This position requires the working knowledge of the following computer software programs or equivalent: Microsoft Windows, Microsoft Word, Adobe and Excel.

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