Careers At Tri-County Human Services

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Case Manager I

Department: Integrated Behavioral Health
Location: Lakeland, FL

Position Description

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources, confidentiality, twelve-step recovery concepts, substance abuse rules and regulations, clinical record documentation requirements person served rights and function as a member of a treatment team.

Position Expectation

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities

  • Interviews and orients clients and collect information necessary to complete the intake process, not including treatment recommendations.
  • Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information to provide a complete record of services.
  • Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
  • Collects, maintains, and documents data related to specific reporting requirements of rules and regulations, grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).
  • Provides specific community liaison services as assigned by supervisor.
  • Provides case management functions to individuals being served in department.
  • Coordinates support staff functions as assigned by department supervisor.
  • Completes reports, correspondences, and other documents as requested by clinical and supervisory staff.
  • Performs other reasonable and related duties as assigned.

Minimum Training and Experience

  • Requires a high school diploma or G.E.D. and, preferably, five years of experience in a mental health or addictions treatment setting.
  • Requires knowledge of addictions treatment and/or mental health treatment program and supportive services.
  • Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.

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