Position Description

• Individuals in this position monitor, enter, transmit, and report on the data collected in the agency’s Electronic Health Record system. Provides operational and consultation support to field and professional staff.
• Work is performed under the direct supervision of the E.H.R Data Coordinator.

Position Expectation

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities

• Advises EHR Data Coordinator and unit staff regarding any operational problems with Credible system.
• Gathers, collates, and prepares documents, materials, and information required for County, State, and Federal contracts for the purpose of data entry and/or batch upload into internal and external Electronic Health Records.
• Gathers and enters persons served information into State Reporting forms such as the Admission, Performance Outcome and Discharge according to the state’s contractual requirements and Tri-County policy and procedures.
• Creates and maintains reports for tracking all required due dates for State Reporting documentation such as Admissions, Performance Outcomes and Discharges.
• Communicates with clinical staff and supervisors regarding State Reporting errors or any discrepancies.
• Monitor and respond to IT Help Desk Tickets as needed.
• Keep information confidential.
• Comply with data integrity and security policies.
• Ensure proper use of office equipment and report any issues at time of occurrence.
• This position qualifies for short and long-term telecommuting per policy 100.007 – Telecommuting Guidelines.
• Performs other reasonable and related duties as assigned.

Minimum Training and Experience

• A high school diploma or GED and at least two (2) years of data entry or clerical experience are required. This position requires a working knowledge of the following computer software programs or equivalent: Microsoft Office, Microsoft Outlook, Excel, and Teams. The ability to type at a rate of thirty (35) correct words per minute is required, but sixty (60) words per minute are preferred.
• Requires the ability to work independently and to consistently exercise discretion and independent judgment.
• The ability to manage and process high volumes of data accurately.
• Attention to detail and ability to concentrate for extended periods.
• Excellent verbal and written communication skills.

Tri-County Human Services, Inc. is an equal opportunity employer. M/F