Position Description:
Employees in this position perform a wide variety of duties related to the education and support of program participants. These employees are aware of available community resources and function as a member of a program team.
Position Expectation:
In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.
Primary Duties and Responsibilities:
- Interviews and orients clients and collects information necessary to complete the sign-up process for the program.
- Under the supervision of the supervisor (Program Coordinator), the employee records individual participant information, updates participant files, and provides participant status information in order to provide a complete record of services.
- Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper participant management.
- Collects and maintains data related to specific reporting requirements of grant, and intra-agency referrals, as assigned by the supervisor (Program Coordinator).
- Provides specific community liaison services as assigned by supervisor.
- Provides educational services as a part of the team.
- Performs other reasonable and related duties as assigned.
Minimum Training and Experience:
- Requires a high school diploma or G.E.D. and, preferably, one year of experience in a mental health or addictions treatment setting.
- Requires knowledge of addictions treatment and/or mental health treatment program and supportive services.
- Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.
